Privacy policy
The protection of your personal data is particularly important to me, especially in the context of counselling. In principle, you can visit this website without providing any personal information.
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is Rena Karow. You can find the full address in the legal notice.
Telephone: +49 176 23192328
Email: kontakt@renakarow.com
2. Accessing the website and server log files
When you access this website, your browser automatically transmits information that is stored in server log files:
- IP address
- Date and time of the request
- Page accessed
- Browser type and version
- Operating system used
- Referrer URL (the page visited previously)
This data is used solely to make the website available technically and to ensure its security and stability. It is not combined with data from other sources; the data is deleted after a short time. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in secure, error-free operation).
3. Hosting
This website is provided via the Lovable platform (Lovable Labs Incorporated) and its infrastructure service provider, Cloudflare, Inc. The access data listed above is processed on our behalf; a data processing agreement is in place with the providers (Art. 28 GDPR). Transfers to the USA cannot be ruled out; they are made on the basis of the EU-U.S. Data Privacy Framework or EU Standard Contractual Clauses.
4. No cookies, analytics or external services
This website does not use cookies or analytics or tracking tools, and does not embed social media plugins, maps or videos from third parties. Fonts and images are loaded directly from this website, without connecting to Google or other third parties.
5. Contact by telephone or email
If you call or write to me, I process your information solely to deal with your enquiry and arrange an appointment (Art. 6(1)(b) GDPR). Please note that unencrypted emails are not fully protected from access by third parties; you should therefore share sensitive information in a personal conversation instead. Your data will be deleted as soon as it is no longer required and provided there are no statutory retention obligations.
6. Data from counselling
Data generated in the course of counselling, mediation or parent counselling is not processed through this website. It is subject to my duty of confidentiality and is handled separately and confidentially in accordance with the GDPR.
7. Your rights
You have the right at any time to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing (Art. 21 GDPR). To exercise these rights, simply contact the email address given above.
You may also lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59–61, 10555 Berlin.
8. Updates
Date of this privacy policy: October 2026. I will update it if the website or legal requirements change.